Healthcare Professionals Are Going All-In on AI – Here's How Marketing Providers Can Help Them

Izzy Fletcher • 5 March 2025

Healthcare organisations are rapidly embracing AI, and it's transforming how they operate. According to insights from the recent HIMSS 2025 conference, healthcare is no longer lagging in tech adoption – they're leading with generative AI implementations that are making real differences in patient care.

For digital marketing providers serving healthcare clients, this shift creates a perfect opportunity to help medical professionals showcase their innovation while attracting new patients who are increasingly researching healthcare options online.

What's happening in healthcare AI right now?

While other industries have been talking about AI for years, healthcare an industry that is actually implementing it in ways that matter:

  • AI agents are helping medical assistants prepare patient charts and identify care gaps
  • Advanced search tools help clinicians quickly find relevant information in massive medical records
  • Companies like Freenome are using AI to improve early cancer detection rates

And this isn't just experimental tech – these are real implementations happening right now across the healthcare industry, with adoption accelerating rapidly as organisations see the benefits.

Why healthcare clients need your digital expertise now more than ever

Here's the challenge: while healthcare organisations are revolutionising their internal operations with AI, many still have digital marketing strategies stuck in the past century. That's where your agency expertise comes in.

Their biggest pain points:

  • Too busy implementing clinical tech to update their online presence
  • Websites don't effectively communicate their innovative approaches
  • Struggle to differentiate from competitors in increasingly crowded markets
  • Missing opportunities to attract tech-savvy patients looking for forward-thinking providers

Your healthcare clients need more than just a nice website – they need digital strategies that match their clinical innovation. Insites provides the tools you need to deliver exactly that.

Sales teams are securing deals with local healthcare providers by running quick audits that identify the most critical issues affecting their online presence. Examples include:

  • Local search visibility: This should be a top priority especially as 76% of patients search for healthcare providers on mobile devices
  • Website accessibility: Critical for healthcare compliance and reaching all patients
  • Content quality: Ensuring medical information is authoritative and clear will establish their reputation and provide better ranking opportunities
  • Social presence: Has become increasingly important as younger patients research providers on social platforms like Instagram and TikTok

Understanding the competition

Help your clients understand how they stack up against other local providers with clear, actionable insights:

  • Visual Local Grid comparison: Show healthcare clients exactly where they rank in local search results compared to competitors for key healthcare terms like "dentist near me" or "family doctor".
  • Intuitive traffic light scoring: Break down complex digital metrics into easy-to-understand red, amber, and green indicators that immediately highlight critical issues versus strengths
  • Comprehensive competitive gap analysis: Identify which digital marketing elements competitors are executing well (and where your healthcare clients can gain an advantage)
  • Geographic performance insights: Pinpoint areas where your healthcare clients could improve their visibility in specific neighbourhoods or communities they serve
  • Prioritised opportunity roadmap: Create data-backed recommendations that help healthcare clients understand which improvements will deliver the fastest results

The combination of Insites Local Grid visualisation and traffic light scoring creates an immediately compelling visual story that healthcare decision-makers can understand at a glance – no technical expertise is required. This way, sales reps can focus on demonstrating how data indicators translate into measurable business outcomes like increased bookings.

How to talk about healthcare tech innovation effectively

When marketing healthcare innovation, remember these key principles:

  1.  Focus on patient benefits, not technical jargon: "24/7 access to your records" beats "AI-powered portal system"
  2.  Show how tech enables more human connections: Emphasise that AI handles paperwork so providers can focus on patients
  3.  Address privacy concerns directly: Include messaging about security and data protection
  4.  Use data visualisations: Healthcare professionals respond to clear data – show them how their digital metrics compare to industry standards

Real results: Healthcare marketing transformation

A digital agency working with a multi-location dental practice used Insites to identify critical website performance issues and local SEO opportunities. The detailed audit revealed issues with mobile responsiveness and showed that potential patients couldn't easily find location information across their multiple practice sites.

After implementing the recommended changes based on Insites' traffic light system, the practice was able to significantly improve their online visibility and patient acquisition, helping them scale their business and expand their team to meet growing demand.

Ready to elevate your healthcare clients' digital presence?

Healthcare professionals need marketing providers that understand both their unique challenges and the opportunities of technological innovation. With Insites, you can deliver data-driven insights that help healthcare clients grow while they focus on providing excellent care.

Book a discovery call to see how our platform can help your digital marketing organisation scale healthcare marketing services.

by Izzy Fletcher 25 February 2025
Google's new visual search tools are game-changers for e-commerce and hospitality businesses. Help your sales team turn these updates into closed deals and competitive advantages.
A woman wearing headphones is sitting in front of a laptop computer.
by Izzy Fletcher 20 February 2025
Google just released generative AI for creating people in ads, and it's a game-changer for digital marketing agencies. This post breaks down how this feature helps your sales team close more deals, removes creative barriers for SMBs, and transforms the ad creation process. Learn specific ways to leverage this update to upsell ad services to your clients and position your agency as cutting-edge AI experts.
A person is holding a magnifying glass over a map on a laptop.
by Izzy Fletcher 19 February 2025
The problem for SMBs: Price wars and lost connections You might need to hold your clients hands when breaking this news because this isn't great news for small businesses. Here's why: Price becomes everything When services are presented side-by-side with only price and availability shown, businesses are forced to compete solely on price. This is especially problematic for service businesses that differentiate on quality, experience, or specialised expertise. Personal connections disappear 42.4% of Millennials and 55.9% of Boomers still rely on Google Search first when discovering products (according to GRIN survey data). But with this new feature, traditional direct phone conversations where businesses could build rapport and communicate value could vanish. Workload increases while conversion drops Business staff have to handle these AI calls like any other inquiry, but with: Zero information about the potential customer Likelihood of lower conversion due to price-shopping No opportunity to qualify the lead Potential for spam abuse (competitors wasting staff time) Now none of this ideal for SMBs, but it’s happening. So that’s where your sales team come in - they’re there to help them compete, rather than lose out based on ranking. This changes everything for your sales team If you're selling digital marketing solutions to SMBs, "Ask for Me" just handed you an incredible opportunity. Here's why your sales agents using Insites should be excited: 1. Creates genuine urgency that closes deals Unlike other Google updates that might seem abstract, this feature represents a tangible, easy-to-understand shift in how consumers find businesses. When you get prospects to understand that: Only top-ranked businesses will receive these automated calls Their competitors might already be getting these leads Businesses with no clear differentiators will get trapped in brutal price wars Suddenly, digital marketing services become an urgent necessity rather than a "nice to have." 2. Local SEO becomes critical If Google only calls businesses from the top Local Finder results, ranking well isn't just about visibility anymore - it's about being included in automated lead generation. Your sales agents can use Insites to: Show exactly where prospects rank in local search Use Local Grid to demonstrate which competitors are likely receiving these calls instead Quantify the potential revenue impact of missing these leads Create data-driven proposals with clear ROI potential 3. Opens new service opportunities "Ask for Me" creates specific new needs for SMBs that your team can address: AI-Readiness Audits : Only 18.8% of Gen Z consumers use Google as their primary product discovery tool (compared to 30.4% using Instagram and 23.2% using TikTok). But Google's new AI features could change those numbers dramatically. Sales agents can offer: Technical optimisation for AI crawlers Schema markup implementation Page speed improvements (critical for AI indexing) Local business metadata optimisation Differentiation Strategies : Help businesses stand out when traditional differentiators are removed through: Review management (star ratings become even more important) Content strategies that communicate unique value propositions Website optimisation for conversion once customers engage directly Response Protocols : Prepare businesses for handling these new AI-generated inquiries with: Staff training programs Scripts that effectively communicate value beyond price Follow-up strategies to convert price-shoppers How to use Insites to prepare clients Your sales team can leverage Insites to help SMBs prepare for this new reality with concrete, actionable steps: Run comprehensive local audits to identify where businesses stand in local search rankings. Analyse competitor performance using the Local Grid to understand who's receiving these automated calls. Identify specific optimisation opportunities across Google Business Profile, local citations, reviews and more. Create ongoing monitoring plans to track performance as AI features evolve. This is a sales opportunity, not a threat While "Ask for Me" creates challenges for SMBs, it represents a massive opportunity for digital marketing providers who can help businesses adapt. Your job? Nurture them through the shift. The local businesses that will thrive aren't those with the lowest prices—they're the ones working with solution providers to optimise SEO and AI search results. And that's exactly what Insites equips your team to deliver. To learn more about how Insites helps sales team, book a call with us today ! 👋 Happy selling
A person is holding a cell phone in their hand surrounded by social media icons.
by Coral Wood 17 February 2025
How customer reviews impact SMBs and how your sales teams can help with digital marketing solutions.
A group of people are having a video call with each other.
by Coral Wood 17 February 2025
What impact does social media search have on small-medium businesses and how can digital marketing solution providers leverage social media upselling in their pitch
A man is holding a pen and a notebook.
by Izzy Fletcher 17 February 2025
The framework and step-by-step method for train sales teams quicker and more efficiently
An illustrated man and a woman are sitting at a desk with laptops.
by Coral Wood 18 December 2024
AI-powered website audits are bringing cold calling back, particularly for enterprise digital marketing sales teams. The post How AI-powered website audits are transforming cold calls appeared first on Insites.
A cartoon man and a woman are holding a board with a graph on it.
by Coral Wood 11 December 2024
Is your enterprise sales team struggling to sell digital marketing solutions to SMB prospects? Minimise the complexity; here are the 7 metrics that will help them sell. The post 7 digital marketing metrics your enterprise sales team needs to close more deals appeared first on Insites.
An illustrated yellow arrow is pointing up on a pink and black background to demonstrate an increase to demonstrate sales increase.
by Izzy Fletcher 4 December 2024
If managing the sales process is one of your biggest challenges, ask yourself: what could be automated? Too often, mid-large agencies with extensive sales teams let their sale reps spend more time on admin tasks, internal meetings, and lead qualifying, rather than on delivering value to customers. But remember: people buy from people. Your sales […] The post The growing need for sales automation in agencies appeared first on Insites.
Black Friday with a no entry symbol over the top to signify 'no Black Friday'
by Izzy Fletcher 28 November 2024
Forget our usual sales and productivity hacks – this week we’re doing something different… You might be wondering why we’ve been highlighting small businesses this week as part of our Anti-Black Friday campaign on LinkedIn. Let me give you some context… Insites is a SaaS tool but our founder Andrew created Insites with a genuine […] The post Anti-Black Friday – 25 small & sustainable businesses to support instead appeared first on Insites.
Show More