Social media audits to engage and convert your agency prospects

Instantly audit your prospect's social presence across 9 platforms and turn missed opportunities into compelling sales conversations.

Screenshots of various social media platforms with logos: Facebook, Instagram, and TikTok, with a central app interface.

What is a social media audit?

A social media audit looks at your prospect's social media presence across Facebook, Instagram, TikTok, X, YouTube and Snapchat. It identifies their social profiles before identifying gaps in their social strategy, missing platforms, incomplete profiles, and poor Open Graph optimisation.

Demonstrate the importance of social proof

Turn every prospect meeting into a revenue opportunity with insights that demonstrate clear ROI potential.

Help SMBs reach more customers

Show local business owners the impact you’ve made on their Google ranking, website, and SEO with Insites audits. And if their social media presence is still falling short, it’s your cue to upsell your services and help them shine online.

Website SEO score: 62. Social media score: 0. Checklist items: SSL, Titles/descriptions, Reviews, Google Profile. Social media: Facebook, Ads, Instagram, TikTok.

“The Insites platform gives us the ability to define what “good” looks like and explain why each of these factors are important to website performance”

Katie Curd

Head of Presence Products at Yell

Insites social media audits help you win more clients

The only sales tool that benchmarks prospects against local competitors in real-time.

Competitor comparisons to close deals

Compare your prospect's social presence against 3 local competitors instantly. Show them exactly where they're falling behind and quantify the opportunity cost of inaction.

Build authority with white-labelled reports

Fully customisable audits with your branding and services. Present professional insights that position you as the expert, not just another agency with generic advice.

Target prospects active on social

Want to target clients with an active social profile? Ones that aren't advertising today but could be? Insites lets you identify which leads would are your ideal prospects.

What does Insites actually look for?

Here's everything you get in an Insites social media audit.

Facebook page

Facebook NAP consistency

Facebook opening hours

LinkedIn profile

TikTok profile

X profile (Twitter)

Facebook likes

Facebook last post date

Facebook ads

Instagram

Snapchat

Open Graph tags

A side-by-side competitor Insites audit. On the left is a low performing client scoring 37, on the right is a high performing local rival scoring 78

Pitch PPC products confidently with a Google Ads audit

Find out if your prospects and their competitors are running Google Ads already with an ads audit.

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Find out how your clients rank in LLMs with an Insites AIO audit

Check if your local clients are ready for the AI age with an AI readiness or Chat GPT audit.

Insites Local Ranking grid showing a business ranking locally on a map

Check for compliance issues with an Insites GDPR audit

Discover compliance issues in a snap with Insites GDPR & CCPA data privacy auditing.

Insites is the comprehensive SEO audit tool for selling, delivering and managing SMB clients

Here are just a few of the other audits available in the Insites platform. Run a 360-degree audit on any business in under 90 seconds, covering website performance, Google Ads, SEO and more.

Want to run social media audits for your clients & prospects?
Speak to one of our experts

We'll show you how top-performing agencies use digital marketing audits to improve close rates, qualify leads, and save hours on reporting — all under their own branding.

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Frequently asked questions

  • What is an Insites Social Media Audit?

    Our social media audit provides a clear overview of your client’s social presence, analysing engagement, audience size, and competitor benchmarking. But we don’t stop there—our audits are part of a broader online presence review for your SMB clients, covering SEO, website performance, local listings, reviews, and AI readiness.

  • How can I use the insights from the social media audit?

    The insights from an Insites social media audit can help you upsell social media management services  - including strategy, content editing, optimised captions, posting, and community management. This is especially valuable for businesses like restaurants, hotels, beauty salons, gyms, professional services and personal brands.


    Social media has evolved beyond just posting content; it’s now a search engine, a trust-building tool, and a platform for building meaningful relationships with customers.


    It’s the perfect place for your SMB clients to:

    • Showcase the brand values 
    • Share news, promotions, and special events
    • Drive bookings and footfall
    • Build stronger connections and loyalty with your audience
  • Who benefits from an Insites audit?

    Our audits are perfect for:

    • Growing marketing agencies that want fast, actionable insights to showcase to clients.
    • Sales teams selling digital solutions at scale who need clear opportunities to upsell digital services.
  • Which social media platforms do you cover?

    We audit all major platforms, including Facebook, Instagram, TikTok, LinkedIn, Snapchat, Pinterest, X and YouTube.

  • Can I see how my social accounts compare to competitors?

    Yes! We benchmark your prospect's or client's social presence against their local competitors, showing your client where opportunities lie to prioritise their social media marketing.

  • Do Insites audits only focus on social media?

    Not at all. While social media is a key part of our audits, we also evaluate a business’s entire digital footprint, including:

    • Website build and performance
    • Local SEO and online visibility
    • Google Business Profile and local listings
    • Customer reviews and reputation
    • AI readiness for marketing and operations

    This holistic approach ensures you get a full picture of your  client's online strengths and opportunities.