Case Study

How HEROLD generated more leads and increased conversion rates with labelled website audits

HEROLD used Insites website audits to generate more qualified leads, improve their sales conversion rate and boost revenue coming from websites and digital marketing services.

3x

Click-through on marketing campaigns

2x

Average revenue per account (ARPA)

The challenge

A major hurdle to overcome was that potential local business and ecommerce customers did not know whether their online presence and/or website was good or bad, because there was nothing to show for it. This meant sales reps had to use multiple website auditing tools and visuals to try to convince a potential customer to invest in their online presence with HEROLD.

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“Results are what matter and Insites has delivered a clear improvement of our results.”

Martin Kargl – CEO/CCO, HEROLD


The solution

HEROLD selected Insites as an accurate, comprehensive, and website auditing tool to improve lead generation and restructure the sales process. With Insites HEROLD was able to create clear call-to-actions in lead generation campaigns.

The Insites website and SEO results provided an objective and detailed view of their clients online presence. Field-based and telesales teams were able to utilise Insites reports to produce a structured and objective assessment of a business’s website and online presence. The flexibility and adaptability of Insites’ platform were key to HEROLD’s selection of Insites as their solution provider.

Outcomes

Insites reports significantly improved the volume and quality of leads delivered to sales.

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Higher engagement - Marketing campaigns with Insites website audits had a 3x higher click-through (9.3% vs. 3.2%)

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Hot leads generated - 4.7% of all targeted businesses ran a digital health check

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Success in multiple sales channels - Leads were converted in telesales (10%) and field sales (90%)

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Higher contract value - Converted leads result in more than double the revenue (compared to the control group not using Insites).

About HEROLD

HEROLD specialises in online media and marketing services, bringing together sellers with potential clients in keeping with their motto: “We connect buyers and sellers”. Around four million consumers use HEROLD’s online portals and apps to find the right local service provider.

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Book in a call with one of our team to see how Insites can help you scale your sales team and processes.

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